Assist Roofing and Restoration provides roof repairs, replacements, storm assessments, and gutter services with an emphasis on communication and clean, efficient job execution.
Homeowners cite responsive scheduling, step-by-step explanations, and organized project management. Crews work efficiently and maintain clean sites, with follow-through after completion to ensure expectations were met. The office team coordinates details so the process feels straightforward.
Serving homeowners across Cincinnati and nearby communities from our location at 10979 Reed Hartman Hwy, Unit 208.
Services include roof inspections, leak diagnosis, shingle roof repair, full roof replacement, storm and hail damage assessments, insurance claim assistance, ventilation upgrades (such as ridge vent conversions), and gutter and downspout replacement.
Customers consistently highlight responsive communication, with staff explaining repair or replacement plans in plain terms and providing updates throughout the job. Many mention fast scheduling and efficient crews that keep sites clean. Several reviews note assistance with insurance claims for storm-related issues. Pricing and final results are often described as fair and high quality.
I worked with Kris S. And he is very transparent and made the process very easy and the team moved quick having everything completed from the initial consult in just a few weeks (only delayed due to snow). The team was very efficient, quiet, and clean. They did a thorough job and had no problem answering my questions. I was shocked how quick they worked and everything looks fantastic.
Zach was kind and patient; explaining the plan for repairing my roofing problem in laymen’s terms. Courtney kept me up to date on the execution plan and the owner sent me a thank you note for my business. I felt heard and appreciated throughout the planning and repair process. I definitely recommend this Roofing company to everyone. Thank you
We contacted Justin at Assist Roofing and Restoration about a leak we had on our front porch, and I’m so glad we did. They were incredibly responsive and sent Zack out right away to inspect the issue. Zack walked me through the entire process and explained exactly what would happen when working with insurance.Before Assist got involved, our insurance had denied our claim, and even an engineer came out just to solidify their denial. We thought we were completely out of luck. But Justin didn’t give up—he stepped in, communicated directly with my insurance company, and fought for what was needed. What was originally going to be just a small repair ended up being approved as a full roof replacement. Also shout out to Eric who I was also in contact with about a portion of the install process as well. The Assist install crews were all very friendly and made sure the job site was clean everyday.Their professionalism, communication, and determination were outstanding from start to finish. If you need roofing work—especially if insurance is involved—Assist Roofing & Restoration is the team you want on your side.
In this fast-paced day and age we are living in, it is unfortunately rare that companies take the time to reach out after projects are completed, to check in on whether expectations were met and client satisfaction.A lot of people/companies can "do the work" and turn out a great product at the end of the day, but the ones that follow through on the small things and ask for constructive feedback are always the ones that are most successful. Assist Roofing and Restoration is definitely in that category!We received good communication regarding scheduling and updates to the project. The salesman(Zack) was knowledgeable and prompt with his appointments. Courtney scheduled the materials drop-off in advance and when they said they would arrive, they arrived and were put in the correct locations. Erik oversaw the whole project and ensured that the post-project clean-up was done, all nails picked up, and that the finished product looked amazing!We had a very good experience with your company! Thank you guys again for getting this completed for us and for doing an outstanding job that we have absolute confidence in.
Zach, Courtney, and the whole team at Assist Roofing were perfect to work with from the quote to the finished roof and gutters. Their professionalism and friendly nature made the entire experience easy and stress free. We had our roof replaced and switched to Ridge Venting at the same time, aa well ans replacing the gutters, downspouts, and fascia. Overall, their prices and quality were the best that I found. I would recommend them to anyone (and I have) who needs any type of roof work. A++++++
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